Shipping & Exchange Policy

This Shipping and Exchange Policy applies to Sportia Academy Management platform ("Sportia", "we", "us", or "our"), operated by kCube Consultancy Services Pvt Ltd.

1. Digital Product — No Physical Shipping

Sportia is a cloud-based Software-as-a-Service (SaaS) platform. All our products and services are delivered digitally over the internet. We do not sell, ship, or deliver any physical goods or products.

Upon subscribing to Sportia, you receive immediate access to the platform and its features through your web browser or mobile device. No physical shipping, handling, or delivery is required.

2. Service Delivery

Access to Sportia is provided as follows:

• Instant Access: Upon successful subscription and payment authorization, you receive immediate access to the platform
• Web Access: Available through any modern web browser at sportia.app
• Mobile Access: Available through our mobile application on iOS and Android
• 24/7 Availability: The platform is available around the clock, subject to scheduled maintenance windows

3. Exchanges & Plan Changes

Since Sportia is a digital service, traditional product exchanges do not apply. However, you may change your subscription plan at any time:

• Upgrade: You can upgrade to a higher-tier plan at any time through your account settings. The upgrade takes effect immediately
• Downgrade: You can downgrade to a lower-tier plan. The change takes effect at the start of your next billing cycle
• Plan Switch: You may switch between monthly and yearly billing periods from your subscription settings

4. Cancellation & Refund

For details on cancelling your subscription or requesting a refund, please refer to our Cancellation & Refund Policy.

5. Contact Us

If you have any questions about this Shipping and Exchange Policy, please contact us at: